Support &
Help

Creating Your Account

• Sign up with your email address or Google account
• Verify your email to activate your disposal space
• Set up your profile and preferences
• Start with 15GB of free storage space

Your First Disposal

• Drag and drop files directly into your disposal space
• Use the upload button to select files from your device
• Create folders to organize your disposed items
• Items are safely stored and hidden from your daily view

Organization Tips

• Create folders by category (Documents, Photos, Projects)
• Use descriptive names for easy retrieval later
• Regularly review and clean up your disposal space
• Use the search function to quickly find disposed items

Restoring Items

• Right-click any item to see restoration options
• Download individual files or entire folders
• Share disposed items with others when needed
• Permanently delete items you no longer need

Free Plan (15GB)

• 15GB of disposal space for your digital items
• Unlimited file uploads and downloads
• Basic organization with folders
• Standard support through email

Premium Plan (100GB)

• 100GB of disposal space with $0.10/GB overage
• Priority support with faster response times
• Advanced organization features
• Enhanced security and backup options

What happens to my disposed items?

Your disposed items are securely stored in the cloud and hidden from your daily view. They remain accessible through your disposal space dashboard and can be restored or permanently deleted at any time.

Can I share disposed items with others?

Yes! You can generate secure sharing links for any disposed file or folder. Recipients can view and download the items without needing an account.

How secure are my disposed items?

All disposed items are encrypted with industry-standard 256-bit AES encryption. Your data is stored in secure, certified cloud infrastructure with regular security audits.

What file types are supported?

You can dispose of any file type - documents, images, videos, archives, and more. There are no restrictions on file types, only on total storage space.

Can I access my disposal space offline?

The disposal space requires an internet connection to access your items. However, you can download items for offline use whenever needed.

Upload Issues

• Check your internet connection stability
• Ensure you haven't exceeded your storage limit
• Try refreshing the page and uploading again
• For large files, consider uploading in smaller batches

Login Problems

• Verify your email address and password are correct
• Check if Caps Lock is enabled
• Try resetting your password if needed
• Clear your browser cache and cookies

Performance Issues

• Use a modern browser (Chrome, Firefox, Safari, Edge)
• Disable browser extensions that might interfere
• Close other tabs to free up memory
• Try using an incognito/private browsing window

Profile Settings

• Update your profile information and avatar
• Change your password or enable two-factor authentication
• Manage your email preferences and notifications
• View your storage usage and upgrade options

Subscription Management

• Upgrade to Premium for more storage and features
• View your billing history and payment methods
• Cancel or modify your subscription at any time
• Export your data before account deletion